NOTE: DO SO IF ADVISED BY TECHNICAL SUPPORT. THIS WILL WIPE OUT EVERYTHING, AND HAVE A FRESH INSTALL. ANY EXTRA ADDONS YOU HAVE INSTALLED OTHER THAN THOSE ON OUR CURRENT UPDATE WIZARD WILL NEED TO BE RE-INSTALLED BY YOU.
1. From the home screen go to settings hit OK
2. Scroll to other
3. Scroll down to more settings
4. Scoll down to back up and reset hit OK
5. Scroll down to Factory data reset hit OK
6. Scroll down to reset mbx hit OK
7. Highlight erase everything, and hit OK
Proceed to Initial Set Run Your Matrix Update Wizard (make sure you reconnect to your internet)
Enter the Matrix Media Centre. Please allow 2 minutes before you proceed to Step 2.
Step-3 Scroll to