I sincerely apologize for any inconvenience these issues may have caused you. Please allow me to assist and resolve the issues
No firmware update is available by us. We are on the most stable kodi version. Please ignore this message.
Any customers who choose too upgrade their devices on their own will not have access too our custom update wizard any longer.
We notify all customer's via email when we launch a new firmware update.
When ever we launch a OTA firmware update we notify our customer's via email, post on our support forum and on our RSS feed in the matrix media center. All other notifictions are not from us.